Returns & Exchanges
At Mountain High Outfitters, we want you to be fully satisfied with your gear and apparel; if you are not, you can return or exchange unworn items with original tags within 30 days of purchase.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
- 3.Print and Attach Label
Download and print your prepaid shipping label from the portal and affix it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; once received and inspected, we will process your refund within 5-7 business days.
